Analisis Asosiasi Merek, Nilai Produk, dan Kualitas Pelayanan, Serta Pengaruhnya terhadap Kepuasan dan Loyalitas Konsumen Sepeda Motor di Bekasi
The objectives of the research are: 1) to describe brand association, product value, service quality, consumer satisfaction and loyalty of motorcycle in Bekasi; 2) to test the influence of brand association, product value and service quality on consumer satisfaction; 3) to test the influence of bran...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Universitas Islam Indonesia
2011-03-01
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Series: | Jurnal Siasat Bisnis |
Online Access: | https://hmts.civil.uii.ac.id/JSB/article/view/2005 |