Analisis Asosiasi Merek, Nilai Produk, dan Kualitas Pelayanan, Serta Pengaruhnya terhadap Kepuasan dan Loyalitas Konsumen Sepeda Motor di Bekasi

The objectives of the research are: 1) to describe brand association, product value, service quality, consumer satisfaction and loyalty of motorcycle in Bekasi; 2) to test the influence of brand association, product value and service quality on consumer satisfaction; 3) to test the influence of bran...

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Bibliographic Details
Main Authors: Mohammad Rizan, Harun Arrasyid
Format: Article
Language:English
Published: Universitas Islam Indonesia 2011-03-01
Series:Jurnal Siasat Bisnis
Online Access:https://hmts.civil.uii.ac.id/JSB/article/view/2005