Matrix QFD: study and application in a fashion confectionary company

In this article, one of the tools of quality recommended to obtain a product adapted to the demand, the Matrix QFD (Quality Function Deployment) is discussed. With the purpose of contributing to quality, the study presents the application of the tool in a fashion confectionery company. This sector p...

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Bibliographic Details
Main Authors: Julia Kiill Santos, José Paulo de Souza, William José Borges
Format: Article
Language:English
Published: Universidade Estadual Paulista 2019-03-01
Series:GEPROS: Gestão da Produção, Operações e Sistemas
Subjects:
Online Access:https://revista.feb.unesp.br/index.php/gepros/article/view/2053