Hotel room cleaning: Time study and analysis of influential variables in a Spanish hotel
Purpose: Housekeeping is an important hotel process from the point-of-view of the number of work hours it takes and its impact on customer satisfaction. However, few previous scientific studies have addressed this topic or the variables that are determinants of the time required to clean a room. De...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
OmniaScience
2021-07-01
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| Series: | Journal of Industrial Engineering and Management |
| Subjects: | |
| Online Access: | http://www.jiem.org/index.php/jiem/article/view/3441 |