Statistical complexity of reasons for encounter in high users of out of hours primary care: analysis of a national service

Abstract Background Managing demand for urgent and unscheduled care is a major problem for health services globally. A particular issue is that some patients appear to make heavy use of services, including primary care out of hours. We hypothesised that greater variation (statistical complexity) in...

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Bibliographic Details
Main Authors: Sarah Stegink, Alison M. Elliott, Christopher Burton
Format: Article
Language:English
Published: BMC 2019-02-01
Series:BMC Health Services Research
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12913-019-3938-z