Navigating language discordance in public health care in rural South Africa: a qualitative descriptive study of occupational therapists’ perspectives

Abstract Background Language discordance occurs in healthcare when staff and service users do not share proficiency in the same language. It is a global phenomenon impacting on the quality of health services, as person-centred practice requires communication to establish partnerships and rapport. In...

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Bibliographic Details
Main Authors: M. C. Ramafikeng, E. Marshall
Format: Article
Language:English
Published: BMC 2023-08-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-023-09658-3