Navigating language discordance in public health care in rural South Africa: a qualitative descriptive study of occupational therapists’ perspectives
Abstract Background Language discordance occurs in healthcare when staff and service users do not share proficiency in the same language. It is a global phenomenon impacting on the quality of health services, as person-centred practice requires communication to establish partnerships and rapport. In...
Main Authors: | M. C. Ramafikeng, E. Marshall |
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Format: | Article |
Language: | English |
Published: |
BMC
2023-08-01
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Series: | BMC Health Services Research |
Subjects: | |
Online Access: | https://doi.org/10.1186/s12913-023-09658-3 |
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