The Effect of Service Quality And Customer Value on Customer Satisfaction at Celebrity Fitness Margo City

This research is aimed at analyzing the effect of both service quality and customer value towards customers’ contentment at Celebrity Fitness Margo City. The customers who are members of Celebrity Fitness Margo City are chosen as the object of this research. There were 75 respondents chosen by emplo...

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Bibliographic Details
Main Author: Christian Kuswibowo
Format: Article
Language:English
Published: Bogor Agricultural University 2022-05-01
Series:Indonesian Journal of Business and Entrepreneurship
Online Access:https://journal.ipb.ac.id/index.php/ijbe/article/view/40093