Addressing Demographic Differences in Servicescape Influence among Department Stores’ Patrons in Malaysia

While numerous published works have extensively examined servicescape models and its linkage to loyalty, not many have systematically examined the influence of demographic factors specifically on servicescape in the context of department stores. The purpose of this study is to examine whether servi...

Full description

Bibliographic Details
Main Authors: Zuraini Alias, Mokhtar Abdullah
Format: Article
Language:English
Published: UiTM Press 2017-06-01
Series:Journal of International Business, Economics and Entrepreneurship
Subjects:
Online Access:https://journal.uitm.edu.my/ojs/index.php/JIBE/article/view/1257