Impact of work-family conflict on job satisfaction and job stress: Mediation model from Indonesia
This paper analyzes the impact of work-family conflict on employees’ job satisfaction and job stress and determines how organizational commitment and social support reduce job satisfaction and job stress. The study employed a questionnaire to collect the data from 382 Islamic bank employees in Indon...
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Format: | Article |
Language: | English |
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LLC "CPC "Business Perspectives"
2022-04-01
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Series: | Problems and Perspectives in Management |
Subjects: | |
Online Access: | https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/16417/PPM_2022_02_Siswanto.pdf |
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author | Siswanto Masyhuri Nur Hidayati Muhtadi Ridwan Rifki Hanif |
author_facet | Siswanto Masyhuri Nur Hidayati Muhtadi Ridwan Rifki Hanif |
author_sort | Siswanto |
collection | DOAJ |
description | This paper analyzes the impact of work-family conflict on employees’ job satisfaction and job stress and determines how organizational commitment and social support reduce job satisfaction and job stress. The study employed a questionnaire to collect the data from 382 Islamic bank employees in Indonesia. After the data were collected, it was calculated using SEM-PLS. The results showed that work-family conflict was a significant predictor of job satisfaction and job stress. Furthermore, social support mediates the influence of work-family conflict on job stress. However, organizational commitment is not able to mediate the two variables. Practically, the results of this study indicate that bank employees have high work stress due to role conflicts that occur in their families. In addition, one of the causes of role conflicts is the government’s policy to work from home during the pandemic. Furthermore, social support can mediate the relationship between work-family conflict and job stress, meaning that social support can help employees reduce job stress due to role conflicts in their families. Therefore, companies must pay attention to the psychological condition of employees before giving assignments. |
first_indexed | 2024-04-13T13:00:02Z |
format | Article |
id | doaj.art-d83a13f1fbbe426fab0e3e7d6b19053b |
institution | Directory Open Access Journal |
issn | 1727-7051 1810-5467 |
language | English |
last_indexed | 2024-04-13T13:00:02Z |
publishDate | 2022-04-01 |
publisher | LLC "CPC "Business Perspectives" |
record_format | Article |
series | Problems and Perspectives in Management |
spelling | doaj.art-d83a13f1fbbe426fab0e3e7d6b19053b2022-12-22T02:45:56ZengLLC "CPC "Business Perspectives"Problems and Perspectives in Management1727-70511810-54672022-04-01202445610.21511/ppm.20(2).2022.0516417Impact of work-family conflict on job satisfaction and job stress: Mediation model from IndonesiaSiswanto0https://orcid.org/0000-0003-0190-627XMasyhuri1https://orcid.org/0000-0002-4734-9432Nur Hidayati2Muhtadi Ridwan3https://orcid.org/0000-0003-2010-0378Rifki Hanif4Dr, Lecturer, Faculty of Economics, Universitas Islam Negeri Maulana Malik Ibrahim MalangMM, Research Fellow, Universitas Islam MalangDr, Lecturer, Universitas Islam MalangProf, Lecturer, Faculty of Economics, Universitas Islam Negeri Maulana Malik Ibrahim MalangMM, Lecturer, Institut Teknologi dan Bisnis Asia MalangThis paper analyzes the impact of work-family conflict on employees’ job satisfaction and job stress and determines how organizational commitment and social support reduce job satisfaction and job stress. The study employed a questionnaire to collect the data from 382 Islamic bank employees in Indonesia. After the data were collected, it was calculated using SEM-PLS. The results showed that work-family conflict was a significant predictor of job satisfaction and job stress. Furthermore, social support mediates the influence of work-family conflict on job stress. However, organizational commitment is not able to mediate the two variables. Practically, the results of this study indicate that bank employees have high work stress due to role conflicts that occur in their families. In addition, one of the causes of role conflicts is the government’s policy to work from home during the pandemic. Furthermore, social support can mediate the relationship between work-family conflict and job stress, meaning that social support can help employees reduce job stress due to role conflicts in their families. Therefore, companies must pay attention to the psychological condition of employees before giving assignments.https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/16417/PPM_2022_02_Siswanto.pdfIndonesiajob satisfactionjob stressorganizational commitmentsocial supportwork-family conflict |
spellingShingle | Siswanto Masyhuri Nur Hidayati Muhtadi Ridwan Rifki Hanif Impact of work-family conflict on job satisfaction and job stress: Mediation model from Indonesia Problems and Perspectives in Management Indonesia job satisfaction job stress organizational commitment social support work-family conflict |
title | Impact of work-family conflict on job satisfaction and job stress: Mediation model from Indonesia |
title_full | Impact of work-family conflict on job satisfaction and job stress: Mediation model from Indonesia |
title_fullStr | Impact of work-family conflict on job satisfaction and job stress: Mediation model from Indonesia |
title_full_unstemmed | Impact of work-family conflict on job satisfaction and job stress: Mediation model from Indonesia |
title_short | Impact of work-family conflict on job satisfaction and job stress: Mediation model from Indonesia |
title_sort | impact of work family conflict on job satisfaction and job stress mediation model from indonesia |
topic | Indonesia job satisfaction job stress organizational commitment social support work-family conflict |
url | https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/16417/PPM_2022_02_Siswanto.pdf |
work_keys_str_mv | AT siswanto impactofworkfamilyconflictonjobsatisfactionandjobstressmediationmodelfromindonesia AT masyhuri impactofworkfamilyconflictonjobsatisfactionandjobstressmediationmodelfromindonesia AT nurhidayati impactofworkfamilyconflictonjobsatisfactionandjobstressmediationmodelfromindonesia AT muhtadiridwan impactofworkfamilyconflictonjobsatisfactionandjobstressmediationmodelfromindonesia AT rifkihanif impactofworkfamilyconflictonjobsatisfactionandjobstressmediationmodelfromindonesia |