Impact of work-family conflict on job satisfaction and job stress: Mediation model from Indonesia

This paper analyzes the impact of work-family conflict on employees’ job satisfaction and job stress and determines how organizational commitment and social support reduce job satisfaction and job stress. The study employed a questionnaire to collect the data from 382 Islamic bank employees in Indon...

Full description

Bibliographic Details
Main Authors: Siswanto, Masyhuri, Nur Hidayati, Muhtadi Ridwan, Rifki Hanif
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2022-04-01
Series:Problems and Perspectives in Management
Subjects:
Online Access:https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/16417/PPM_2022_02_Siswanto.pdf
_version_ 1811320532883210240
author Siswanto
Masyhuri
Nur Hidayati
Muhtadi Ridwan
Rifki Hanif
author_facet Siswanto
Masyhuri
Nur Hidayati
Muhtadi Ridwan
Rifki Hanif
author_sort Siswanto
collection DOAJ
description This paper analyzes the impact of work-family conflict on employees’ job satisfaction and job stress and determines how organizational commitment and social support reduce job satisfaction and job stress. The study employed a questionnaire to collect the data from 382 Islamic bank employees in Indonesia. After the data were collected, it was calculated using SEM-PLS. The results showed that work-family conflict was a significant predictor of job satisfaction and job stress. Furthermore, social support mediates the influence of work-family conflict on job stress. However, organizational commitment is not able to mediate the two variables. Practically, the results of this study indicate that bank employees have high work stress due to role conflicts that occur in their families. In addition, one of the causes of role conflicts is the government’s policy to work from home during the pandemic. Furthermore, social support can mediate the relationship between work-family conflict and job stress, meaning that social support can help employees reduce job stress due to role conflicts in their families. Therefore, companies must pay attention to the psychological condition of employees before giving assignments.
first_indexed 2024-04-13T13:00:02Z
format Article
id doaj.art-d83a13f1fbbe426fab0e3e7d6b19053b
institution Directory Open Access Journal
issn 1727-7051
1810-5467
language English
last_indexed 2024-04-13T13:00:02Z
publishDate 2022-04-01
publisher LLC "CPC "Business Perspectives"
record_format Article
series Problems and Perspectives in Management
spelling doaj.art-d83a13f1fbbe426fab0e3e7d6b19053b2022-12-22T02:45:56ZengLLC "CPC "Business Perspectives"Problems and Perspectives in Management1727-70511810-54672022-04-01202445610.21511/ppm.20(2).2022.0516417Impact of work-family conflict on job satisfaction and job stress: Mediation model from IndonesiaSiswanto0https://orcid.org/0000-0003-0190-627XMasyhuri1https://orcid.org/0000-0002-4734-9432Nur Hidayati2Muhtadi Ridwan3https://orcid.org/0000-0003-2010-0378Rifki Hanif4Dr, Lecturer, Faculty of Economics, Universitas Islam Negeri Maulana Malik Ibrahim MalangMM, Research Fellow, Universitas Islam MalangDr, Lecturer, Universitas Islam MalangProf, Lecturer, Faculty of Economics, Universitas Islam Negeri Maulana Malik Ibrahim MalangMM, Lecturer, Institut Teknologi dan Bisnis Asia MalangThis paper analyzes the impact of work-family conflict on employees’ job satisfaction and job stress and determines how organizational commitment and social support reduce job satisfaction and job stress. The study employed a questionnaire to collect the data from 382 Islamic bank employees in Indonesia. After the data were collected, it was calculated using SEM-PLS. The results showed that work-family conflict was a significant predictor of job satisfaction and job stress. Furthermore, social support mediates the influence of work-family conflict on job stress. However, organizational commitment is not able to mediate the two variables. Practically, the results of this study indicate that bank employees have high work stress due to role conflicts that occur in their families. In addition, one of the causes of role conflicts is the government’s policy to work from home during the pandemic. Furthermore, social support can mediate the relationship between work-family conflict and job stress, meaning that social support can help employees reduce job stress due to role conflicts in their families. Therefore, companies must pay attention to the psychological condition of employees before giving assignments.https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/16417/PPM_2022_02_Siswanto.pdfIndonesiajob satisfactionjob stressorganizational commitmentsocial supportwork-family conflict
spellingShingle Siswanto
Masyhuri
Nur Hidayati
Muhtadi Ridwan
Rifki Hanif
Impact of work-family conflict on job satisfaction and job stress: Mediation model from Indonesia
Problems and Perspectives in Management
Indonesia
job satisfaction
job stress
organizational commitment
social support
work-family conflict
title Impact of work-family conflict on job satisfaction and job stress: Mediation model from Indonesia
title_full Impact of work-family conflict on job satisfaction and job stress: Mediation model from Indonesia
title_fullStr Impact of work-family conflict on job satisfaction and job stress: Mediation model from Indonesia
title_full_unstemmed Impact of work-family conflict on job satisfaction and job stress: Mediation model from Indonesia
title_short Impact of work-family conflict on job satisfaction and job stress: Mediation model from Indonesia
title_sort impact of work family conflict on job satisfaction and job stress mediation model from indonesia
topic Indonesia
job satisfaction
job stress
organizational commitment
social support
work-family conflict
url https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/16417/PPM_2022_02_Siswanto.pdf
work_keys_str_mv AT siswanto impactofworkfamilyconflictonjobsatisfactionandjobstressmediationmodelfromindonesia
AT masyhuri impactofworkfamilyconflictonjobsatisfactionandjobstressmediationmodelfromindonesia
AT nurhidayati impactofworkfamilyconflictonjobsatisfactionandjobstressmediationmodelfromindonesia
AT muhtadiridwan impactofworkfamilyconflictonjobsatisfactionandjobstressmediationmodelfromindonesia
AT rifkihanif impactofworkfamilyconflictonjobsatisfactionandjobstressmediationmodelfromindonesia