Key factors affecting rail service quality in the Northern Italy: a decision tree approach

This work concerns with the analysis of transit service quality on the basis of the perceptions directly expressed by the passengers of the services. The transit services supporting the research are offered by rail operators of the Northern Italy, and particularly by regional and suburban lines conn...

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Bibliographic Details
Main Authors: Rocío De Oña, Laura Eboli, Gabriella Mazzulla
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2014-03-01
Series:Transport
Subjects:
Online Access:https://journals.vgtu.lt/index.php/Transport/article/view/1848