Co-creation as a Success Factor in the Development of Constructive Customer-Focused Dialogues
Purpose: The purpose of this study is to describe the process of co-creating a dialogue model that aims to increase citizen value in a municipality organisation. In addition, the purpose is to present the results from the development process and to evaluate the chosen dialogue model. Methodology/A...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Technical University of Kosice
2020-07-01
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| Series: | Kvalita Inovácia Prosperita |
| Subjects: | |
| Online Access: | https://www.qip-journal.eu/index.php/QIP/article/view/1442 |