Effect of patient portals on perception of care quality, general health, and mental health: An exploratory analysis

This study analyzes the relationship between patients’ understanding of online medical records and their perception of care quality. It also explores the mediating role of patients’ general health perception and mental health and the moderating role of age in this relationship. The study develops an...

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Bibliographic Details
Main Authors: Avishek Choudhury, Safa Elkefi, Olga Strachna, Onur Asan
Format: Article
Language:English
Published: Elsevier 2022-12-01
Series:Human Factors in Healthcare
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S277250142200015X