Switching costs and the extent of potential competition in Brazilian banking
Switching costs are a leading cause of customer lock-in in banking, reducing the extent of competition and increasing market power in this industry. This paper tries to estimate these costs using a methodology that does not require customer microdata. The estimates obtained here—using bank accountin...
| Hauptverfasser: | , |
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| Format: | Artikel |
| Sprache: | English |
| Veröffentlicht: |
Emerald Publishing
2017-01-01
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| Schriftenreihe: | EconomiA |
| Schlagworte: | |
| Online Zugang: | http://www.sciencedirect.com/science/article/pii/S1517758016301126 |