Restaurants and robots: public preferences for robot food and beverage services

Purpose – The hospitality industry in developed countries is under pressure due to labor shortages and it is likely more food and beverage operations will have to be automated in the future. This research investigates the public’s perceptions of the use of robots in food and beverage operations to l...

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Bibliographic Details
Main Authors: Stanislav Ivanov, Craig Webster
Format: Article
Language:English
Published: Emerald Publishing 2023-05-01
Series:Journal of Tourism Futures
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/JTF-12-2021-0264/full/pdf