Restaurants and robots: public preferences for robot food and beverage services
Purpose – The hospitality industry in developed countries is under pressure due to labor shortages and it is likely more food and beverage operations will have to be automated in the future. This research investigates the public’s perceptions of the use of robots in food and beverage operations to l...
Main Authors: | , |
---|---|
Format: | Article |
Language: | English |
Published: |
Emerald Publishing
2023-05-01
|
Series: | Journal of Tourism Futures |
Subjects: | |
Online Access: | https://www.emerald.com/insight/content/doi/10.1108/JTF-12-2021-0264/full/pdf |