Organisational design elements and competencies for optimising the expertise of knowledge workers in a shared services centre
Orientation: Organisations are still structured according to the Industrial Age control model that restricts optimising the expertise of knowledge workers. Research purpose: The general aim of the research was to explore the organisation design elements and competencies that contribute to optimisin...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
AOSIS
2011-08-01
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Series: | SA Journal of Human Resource Management |
Subjects: | |
Online Access: | https://sajhrm.co.za/index.php/sajhrm/article/view/307 |