Improving business helpdesk systems with intelligent search mechanisms

Modern information systems widely use intelligent tools for detection, recognition and prediction of new knowledge. The area of implementation of such systems is huge and there is almost no area of industry and services, where such systems are not represented. The aim of the development of such syst...

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Bibliographic Details
Main Authors: Milicević Vladimir, Milovanović Slavoljub, Milosavljević Bojana
Format: Article
Language:English
Published: University of Pristina in Kosovska Mitrovica, Faculty of Economics 2015-01-01
Series:Ekonomski Pogledi
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/1450-7951/2015/1450-79511502123M.pdf