Quantifying the impact of telemedicine and patient medical advice request messages on physicians' work-outside-work

Abstract The COVID-19 pandemic has boosted digital health utilization, raising concerns about increased physicians’ after-hours clinical work ("work-outside-work”). The surge in patients’ digital messages and additional time spent on work-outside-work by telemedicine providers underscores the n...

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Bibliographic Details
Main Authors: Soumik Mandal, Batia M. Wiesenfeld, Devin M. Mann, Adam C. Szerencsy, Eduardo Iturrate, Oded Nov
Format: Article
Language:English
Published: Nature Portfolio 2024-02-01
Series:npj Digital Medicine
Online Access:https://doi.org/10.1038/s41746-024-01001-2