PENGARUH SERVICE STANDARD COMMUNICATION DAN KOMITMEN MANAJEMEN TERHADAP KUALITAS LAYANAN DAN KEPUASAN PELANGGAN

Abstract. Nowadays competition has occured for different types of Industries, either manufacture or service Industries. Organization needs to have the right strategy to win the the competition and sustain in the long run. Many people have increased their awareness for health and at the same time the...

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Bibliographic Details
Main Authors: Lulu Setiawati, Josephine Kurniawati Tjahjono
Format: Article
Language:English
Published: Universitas Mercu Buana 2017-11-01
Series:MIX: Jurnal Ilmiah Manajemen
Subjects:
Online Access:http://publikasi.mercubuana.ac.id/index.php/Jurnal_Mix/article/view/1979