Proactive behavior in voice assistants: A systematic review and conceptual model

Proactive behavior in voice assistants: A systematic review and conceptual model

Voice assistants (VAs) are increasingly integrated into everyday activities and tasks, raising novel challenges for users and researchers. One emergent research direction concerns proactive VAs, who can initiate interaction without direct user input, offering unique benefits including efficiency and...

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Bibliographic Details
Main Authors: Caterina Bérubé, Marcia Nißen, Rasita Vinay, Alexa Geiger, Tobias Budig, Aashish Bhandari, Catherine Rachel Pe Benito, Nathan Ibarcena, Olivia Pistolese, Pan Li, Abdullah Bin Sawad, Elgar Fleisch, Christoph Stettler, Bronwyn Hemsley, Shlomo Berkovsky, Tobias Kowatsch, A. Baki Kocaballi
Format: Article
Language:English
Published: Elsevier 2024-05-01
Series:Computers in Human Behavior Reports
Subjects:
Human-agent interaction
Proactivity
Voice assistants
User experience
Systematic review
conversational agents
Online Access:http://www.sciencedirect.com/science/article/pii/S2451958824000447

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http://www.sciencedirect.com/science/article/pii/S2451958824000447

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