Explain the Causes of Customer Dissatisfaction based on Text Mining Analysis
Customer satisfaction requires the customer to be happy both in daily and long-term and global interactions. People's opinions about the products of a company on websites and social media can provide useful information for companies to evaluate customer satisfaction. In this research, using the...
| Main Authors: | , |
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| Format: | Article |
| Language: | fas |
| Published: |
Allameh Tabataba'i University Press
2021-05-01
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| Series: | مطالعات مدیریت کسب و کار هوشمند |
| Subjects: | |
| Online Access: | https://ims.atu.ac.ir/article_12853_8484c76755cba11a4347974880b3e800.pdf |