Redefining Customer Experience in the COVID-19 Pandemic: Empirical Approach of Home Furnishings Retailer
One of the most important factors in succeeding in the commercial rivalry is customer experience. The Covid-19 pandemic, which was accompanied by a health and financial catastrophe, has altered the way that customers interact with brands. This study aims to map out strategic concerns that are the m...
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| Format: | Article |
| Language: | English |
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cita konsultindo
2022-11-01
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| Series: | Asian Journal of Management, Entrepreneurship and Social Science |
| Subjects: | |
| Online Access: | http://www.ajmesc.com/index.php/ajmesc/article/view/168 |