The Effect of Relationship Marketing on Customers’ Loyalty (Evidence from Zemen Bank)

The Effect of Relationship Marketing on Customers’ Loyalty (Evidence from Zemen Bank)

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Bibliographic Details
Main Author: Cherinet Boke Chakiso
Format: Article
Language:English
Published: University Library System, University of Pittsburgh 2015-11-01
Series:Emerging Markets Journal
Subjects:
Key words: Relationship marketing, Trust, Commitment, Conflict Management, Communication, Gratitude, Management Commitment, Customers Loyalty.
Online Access:http://emaj.pitt.edu/ojs/index.php/emaj/article/view/84

Internet

http://emaj.pitt.edu/ojs/index.php/emaj/article/view/84

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