KUALITAS PELAYANAN PENDIDIKAN DALAM MENGANALISIS KEPUASAN MAHASISWA PADA PROGRAM STUDI PENDIDIKAN MATEMATIKA
Service quality is an evaluation of the results of the process of comparing the services that consumers have received with the service they expect. Based on the results of observations that have been made found several student complaints about poor service quality, including in the form of facilitie...
| Main Authors: | , , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Muhammadiyah Metro
2019-05-01
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| Series: | Aksioma: Jurnal Program Studi Pendidikan Matematika |
| Subjects: | |
| Online Access: | http://ojs.fkip.ummetro.ac.id/index.php/matematika/article/view/1891 |