The Total Quality Management (TQM) journey of Malaysian building contractors

Malaysian Government has announced that for construction industry to transform by 2020, quality in construction is needed to be improved. Total Quality Management (TQM) could facilitate this motive. Thus, the purpose of this research is to identify, rank and analyze the factors affecting TQM impleme...

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Bibliographic Details
Main Authors: Idris Othman, Siti Norfarahhanim Mohd Ghani, Shim Woon Choon
Format: Article
Language:English
Published: Elsevier 2020-09-01
Series:Ain Shams Engineering Journal
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S209044791930156X