Passenger Perceptions towards Service Quality of Airlines Based in Singapore
This research focuses on understanding how passengers had perceived airline's flight services as well as how passengers had evaluated the importance of service quality dimensions of airlines based in Singapore, specifically understanding whether full-service network carriers or low-cost carrie...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
EconJournals
2021-02-01
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Series: | International Review of Management and Marketing |
Online Access: | https://www.econjournals.com/index.php/irmm/article/view/9096 |