Co-creating value through agents interaction within service network

Purpose: The purpose of this paper is to gives further understanding on value co-creation mechanisms in B-to-B service network by reinforcing the processes, the relationships, and influences of other agents where Collaborative Transportation Management (CTM) forms might be best employed. Design/met...

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Bibliographic Details
Main Authors: Liane Okdinawati, Togar M. Simatupang, Yos Sunitiyoso
Format: Article
Language:English
Published: OmniaScience 2017-04-01
Series:Journal of Industrial Engineering and Management
Subjects:
Online Access:http://www.jiem.org/index.php/jiem/article/view/2012