Process Adaptability in the IT Supply Chain
The continuous pressure to minimize IT costs challenges the IT function to achieve a balance between its own effectiveness and the productivity of the users in the business functions that it serves (i.e., user effectiveness). In many cases, user effectiveness is sacrificed to ensure IT function effe...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Carleton University
2012-11-01
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| Series: | Technology Innovation Management Review |
| Subjects: | |
| Online Access: | http://timreview.ca/sites/default/files/article_PDF/RenaudBot_2_TIMReview_November2012.pdf |