CRITICAL INCIDENTS AND CRITICAL INCIDENT STRESS MANAGEMENT (CISM) – AN EMPLOYEE ASSISTANCE PROGRAMME (EAP) PERSPECTIVE

Employees are increasingly becoming victims of critical incidents. From a systems theory point of view, it is necessary to acknowledge the impact of critical incidents not only on the personal life of the employee, but on the workplace itself.Employees respond differently to critical incidents, whic...

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Bibliographic Details
Main Authors: Lourie Terblanche, Andre Van Wyk
Format: Article
Language:Afrikaans
Published: Stellenbosch University 2014-03-01
Series:Social Work/Maatskaplike Werk
Online Access:https://socialwork.journals.ac.za/pub/article/view/14