Remote Student Support During COVID-19: Perspectives of Chief Online Officers in Higher Education

In order to understand the nature of online student support services during the COVID-19 pandemic, 31 chief online officers representing a range of colleges and universities were interviewed in late Spring 2020. Findings highlighted issues of access and equity in online student support services, th...

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Bibliographic Details
Main Authors: Bettyjo Bouchey, Erin Gratz, Shelley Kurland
Format: Article
Language:English
Published: Online Learning Consortium 2021-03-01
Series:Online Learning
Subjects:
Online Access:https://olj.onlinelearningconsortium.org/index.php/olj/article/view/2481