Altruism in eWOM: Propensity to Write Reviews on Hotel Experience

This research tests the relationship between aspects of customer influenceability at the time of booking a hotel with the propensity to write a review in electronic word-of-mouth communication. A valid sample of 739 online questionnaires was obtained. An Exploratory Factor Analysis was conducted in...

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Bibliographic Details
Main Authors: Miguel Llorens-Marin, Adolfo Hernandez, Maria Puelles-Gallo
Format: Article
Language:English
Published: MDPI AG 2023-12-01
Series:Journal of Theoretical and Applied Electronic Commerce Research
Subjects:
Online Access:https://www.mdpi.com/0718-1876/18/4/113