The impact of commuters’ psychological feelings due to delay on perceived quality of a rail transport

Abstract Public transport’s delay has become an integral part of the daily routine for many commuters, and become more intense as people are under more time pressure and deadline. This study was set forward to study a relationship between various psychological feelings that the commuters might exper...

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Bibliographic Details
Main Authors: Mahdi Rezapour, F. Richard Ferraro
Format: Article
Language:English
Published: Springer Nature 2021-08-01
Series:Humanities & Social Sciences Communications
Online Access:https://doi.org/10.1057/s41599-021-00865-z