Implementation of Importance-Performance Analysis on Integrated Information System Institut Teknologi Telkom Purwokerto

Improving information systems is essential to increase user satisfaction which then has a positive impact on the institution. This study aims to measure the importance and performance of website service quality attributes on the i-Gracias ITTP using Importance Performance Analysis. This study integr...

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Bibliographic Details
Main Authors: Dina Rachmawaty, Achmad Zaki Yamani, Famila Dwi Winati, Hawwin Mardhiana
Format: Article
Language:English
Published: Muhammadiyah University Press 2021-12-01
Series:Jurnal Ilmiah Teknik Industri
Subjects:
Online Access:https://journals.ums.ac.id/index.php/jiti/article/view/15600