Analisis Penanganan Keluhan Terhadap Loyalitas Nasabah Pada PT. BPRS Se-Provinsi Lampung

<p><span><em>The purpose of this research is to find and analyze the handling of complaints </em><span><em>against customer loyalty at PT. BPRS in the Province of Lampung. This research </em><span><em>is a quantitative study with a questionnaire...

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Bibliographic Details
Main Authors: Ditta Nurhidayanti, Heni Noviarita, Erike Anggraeni
Format: Article
Language:Arabic
Published: Universitas Darussalam Gontor 2020-06-01
Series:Islamic Economics Journal
Subjects:
Online Access:https://ejournal.unida.gontor.ac.id/index.php/JEI/article/view/4303