Building customer trust, loyalty, and satisfaction: The power of social media in e-commerce environments
Businesses heavily depend on social media to engage with customers, utilizing various platforms for interaction, feedback, and promoting products. The influence of social media on customer trust, loyalty, and satisfaction is a prominent subject. This study seeks to comprehend how businesses...
Main Authors: | , , , |
---|---|
Format: | Article |
Language: | English |
Published: |
Growing Science
2024-01-01
|
Series: | International Journal of Data and Network Science |
Online Access: | http://www.growingscience.com/ijds/Vol8/ijdns_2024_24.pdf |