Educational and digital tools as factors of service quality increase in Thailand 4.0 era (the case of Suvarnabhumi Airport, Bangkok)
Currently, Thailand implemented the project Thailand 4.0 essentially highlighted on better performance on human resource as well as an information technology management. However, service quality is the key to create the business differentiation as well as to elevate a superior level of market compet...
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| Format: | Article |
| Language: | English |
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EDP Sciences
2020-01-01
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| Series: | E3S Web of Conferences |
| Online Access: | https://www.e3s-conferences.org/articles/e3sconf/pdf/2020/70/e3sconf_itse2020_22009.pdf |