Probe on Service Level Agreement of Integrated Mine Wide Automation System

In view of problems of jumbled service level and long service period of integrated mine wide automation system, the paper put forward a scheme of using service level agreement to classify and grade in-sale services and after-sale services, and introduced categorization management and content of serv...

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Bibliographic Details
Main Authors: CHEN Jian-wei, ZHU Jin-guang
Format: Article
Language:zho
Published: Editorial Department of Industry and Mine Automation 2011-05-01
Series:Gong-kuang zidonghua
Subjects:
Online Access:http://www.gkzdh.cn/article/id/3381