A Patient Journey Map to Improve the Home Isolation Experience of Persons With Mild COVID-19: Design Research for Service Touchpoints of Artificial Intelligence in eHealth
BackgroundIn the context of the COVID-19 outbreak, 80% of the persons who are infected have mild symptoms and are required to self-recover at home. They have a strong demand for remote health care that, despite the great potential of artificial intelligence (AI), is not met by the current services o...
Main Authors: | , , |
---|---|
Format: | Article |
Language: | English |
Published: |
JMIR Publications
2021-04-01
|
Series: | JMIR Medical Informatics |
Online Access: | https://medinform.jmir.org/2021/4/e23238 |