Seven steps to successful change: How a large academic medical center prepared patients for organizational change
Vanderbilt University Medical Center (VUMC) launched a new electronic health record (EHR) in a “big bang” implementation that saw the new software go live across multiple hospitals, clinics and geographic locations in a single morning. The organization rightly focused most of its energy on preparing...
Main Authors: | Brian Carlson, Madison Agee, Terrell Smith, Paul Sternberg, Jason Morgan |
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Format: | Article |
Language: | English |
Published: |
The Beryl Institute
2019-11-01
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Series: | Patient Experience Journal |
Subjects: | |
Online Access: | https://pxjournal.org/journal/vol6/iss3/16 |
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