CAMPUS SENTIMENT ANALYSIS E-COMPLAINT USING PROBABILISTIC NEURAL NETWORK ALGORITHM
E-complaint is one of the technologies which is used to collect feedback from customers in the form of criticism and suggestions using electronic systems. For some companies or agencies, ecomplaint is used to provide better services to its customers. This study is aimed to perform sentiment analysi...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Informatics Department, Engineering Faculty
2016-07-01
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| Series: | Jurnal Ilmiah Kursor: Menuju Solusi Teknologi Informasi |
| Subjects: | |
| Online Access: | https://kursorjournal.org/index.php/kursor/article/view/88 |