Evaluation of Key Performance Indicators of Logistics Firms

Key Performance Indicators (KPI) has been outlined for implementing total quality management (TQM) across logistics sector. This study constituted on the quality values of logistics firms in the logistics sector, which is examined with key performance indicators through the integrated method of Anal...

Full description

Bibliographic Details
Main Authors: Gözaçan Nazlıcan, Lafci Çisem
Format: Article
Language:English
Published: Sciendo 2020-02-01
Series:Logistics & Sustainable Transport
Subjects:
Online Access:https://doi.org/10.2478/jlst-2020-0002