Customer Services: A Case Study of Cellular Phone Companies in Pakistan
Customer Service is a highly demanding and challenging job in service sector. It is most difficult and greatly intricate but is inevitable for survival in any competitive market. Better-informed customers are more discerning customers; they want it all. Nothing less than high-quality, fully featured...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Shaheed Zulfikar Ali Bhutto Institute of Science and Technology
2007-06-01
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Series: | JISR Management and Social Sciences & Economics |
Subjects: | |
Online Access: | https://jisrmsse.szabist.edu.pk/index.php/szabist/article/view/366 |