"Client-Service Communication: Speech Patterns and Scenarios (based on the Materials of the ""One Day of Speech"" Corpus)"
The article delves into communication between service sector professionals and their customers, utilizing transcripts of authentic conversations sourced from the Russian “One Day of Speech” sound corpus. Its primary aim is to unearth recurring speech patterns that typify customer-service interaction...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
FRUCT
2023-11-01
|
| Series: | Proceedings of the XXth Conference of Open Innovations Association FRUCT |
| Subjects: | |
| Online Access: | https://www.fruct.org/publications/volume-34/fruct34/files/Pet.pdf |