Tracking Brand-Associated Polarity-Bearing Topics in User Reviews
AbstractMonitoring online customer reviews is important for business organizations to measure customer satisfaction and better manage their reputations. In this paper, we propose a novel dynamic Brand-Topic Model (dBTM) which is able to automatically detect and track brand-associated...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
The MIT Press
2023-01-01
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| Series: | Transactions of the Association for Computational Linguistics |
| Online Access: | https://direct.mit.edu/tacl/article/doi/10.1162/tacl_a_00555/115894/Tracking-Brand-Associated-Polarity-Bearing-Topics |