Factors influencing customer selection of omni-channel supermarket retailing: An empirical study in Sri Lanka

Purpose: This study aims to identify the factors affecting and impacting the Omni channel selection of customers in supermarket retailing, addressing a research gap in this area. Methodology: The researcher conducted an empirical study using a questionnaire distributed among 384 supermarket customer...

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Bibliographic Details
Main Authors: Hiruni Poornima Maheepala, Achini Ann Malinthi Jayawardena, D.G.N.D. Jayarathna
Format: Article
Language:English
Published: Centre of Sociological Research, Szczecin, Poland 2024-05-01
Series:Journal of Sustainable Development of Transport and Logistics
Subjects:
Online Access:https://jsdtl.sciview.net/index.php/jsdtl/article/view/28