Measuring the performance of retailers during the COVID-19 pandemic: Embedding optimal control theory principles in a dynamic data envelopment analysis approach

Traditional retailers (bricks-and-mortar) have been continuously increasing online sales. However, not all retail companies were able to respond to the increasing sales with the same efficiency level as their competitors. This paper aims to propose a dynamic model – incorporating principles of Optim...

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Bibliographic Details
Main Authors: Isotilia Costa Melo, Paulo Nocera Alves Junior, Jéssica Syrio Callefi, Karoline Arguelho da Silva, Marcelo Seido Nagano, Daisy Aparecida do Nascimento Rebelatto, Athanasios Rentizelas
Format: Article
Language:English
Published: Elsevier 2023-01-01
Series:Operations Research Perspectives
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2214716023000179