Assessment of the service quality in public transport (analysis of research in Lviv, Ukraine)
The paper assesses the quality of public transport services and the influence of individual components on the value of the overall satisfaction level with transport services. Public transport has many benefits in terms of energy savings, environmental impact, social equity and urban economy. The ana...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Lviv Polytechnic National University
2024-12-01
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Series: | Transport Technologies |
Subjects: | |
Online Access: | https://science.lpnu.ua/tt/all-volumes-and-issues/vipusk-4-nomer-2-2023/assessment-service-quality-public-transport-analysis |