Opportunities of bank anti-crisis communications in the sphere of interactions with external parties

The management of banking institutions should be prepared for crisis situations. The bank must deploy different forms and channels of communication depending on the situation of the bank and in banking sector. Anti-crisis communication can be broadly divided into traditional and nontraditional, in c...

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Bibliographic Details
Main Author: P.G. Bortnikov
Format: Article
Language:English
Published: Sumy State University 2011-12-01
Series:Marketing i Menedžment Innovacij
Subjects:
Online Access:http://mmi.fem.sumdu.edu.ua/sites/default/files/mmi2011_4_1_132_137_6.pdf