What causes satisfaction? A multiyear analysis of Armenian local communities
This study looks into citizen satisfaction with service delivery from the perspective of the impact of local legislation reforms come on it. We do so, based on the case of Armenia, a country with a single level of local government where all local authorities, apart from the capital city, are bound b...
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| Format: | Article |
| Language: | English |
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Elsevier
2023-01-01
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| Series: | Social Sciences and Humanities Open |
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| Online Access: | http://www.sciencedirect.com/science/article/pii/S2590291123001742 |