The effect of service quality on revisit intention: The mediating role of destination image

AbstractThe study investigates the effect of service quality on revisit intention and the mediating role of destination image. Data were gathered from tourists who visited ZimParks tourist destinations (n = 400) using structured questionnaires. The study adopted a cross-sectional survey. Findings sh...

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Bibliographic Details
Main Authors: Masimba Elvis Manyangara, Charles Makanyeza, Zororo Muranda
Format: Article
Language:English
Published: Taylor & Francis Group 2023-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2023.2250264