Resolusi Konflik Konsumen di Kota Padang

Consumer conflict is the reality of capitalistic society. To resolve this, the Indonesian government established the Consumer Dispute Settlement Agency (BPSK). The article answers the question of how BPSK involve in resolving a consumer conflict in Padang Cuty. Using qualitative approach, the resul...

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Bibliographic Details
Main Authors: Ovy Riana Irawan, Zuldesni Zuldesni, Elfitra Elfitra
Format: Article
Language:English
Published: Laboratory sociology , Departement of Sociology, Faculty of Social and Political Sciences, Universitas Andalas 2021-10-01
Series:Jurnal Sosiologi Andalas
Subjects:
Online Access:http://jsa.fisip.unand.ac.id/index.php/jsa/article/view/87